Returns

14-Day Returns Policy

We want you to be happy with your purchase. If you’re not satisfied with your COZYfix nursing pillow, you can return it within 14 days for a full refund or exchange.

Return Conditions:
- Time Frame: Return within 14 days of receiving your item.
- Condition: Must be unused, unwashed, and in original packaging.
- Proof of Purchase: Required for all returns.

How to Return:
1. Contact Us: Email [your email] with your order number and reason for return.
2. Pack Item: Repack the nursing pillow in its original packaging.
3. Ship Item: Follow the return instructions we provide. Please note that customers are responsible for return shipping costs.

Refunds and Exchanges:
- Processing: Refunds and exchanges processed within 7 to 14 business days after we receive your return.
- Refund Method: Refunds to the original payment method.

Non-Returnable Items:

- Used or Washed Items: Cannot be returned.
- Final Sale Items: Cannot be returned or exchanged.

For questions, contact us at post@cozyfix.com Thank you for shopping with us!